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Case Study

Risk-mitigated sourcing

Inside the Manufacturer That Eliminated Dependency Risk by Pivoting to Multi-Sourcing

Published on Dec 3, 2025

Background

A mid-market precision components manufacturer (“Firm A”) supplied critical assemblies to three global OEMs in automotive and heavy machinery. For years, procurement operated on a single-sourcing model — relying on one supplier per key raw material.

The model had seemed efficient — strong relationships, good pricing, predictable logistics. Until it broke.


The Problem

In Q2 of FY2023, one of Firm A’s largest suppliers experienced a production shutdown due to regulatory non-compliance unrelated to Firm A. The effect was immediate:

  • Production stalled for 23 days
  • On-time delivery rate dropped from 96% to 51%
  • Two OEMs issued “at-risk vendor” notices
  • Emergency spot procurement raised material cost by 31%
  • Reputation damage was immediate, recovery slow

The crisis wasn’t about material cost — it was procurement concentration risk.


Root-Cause Diagnosis

An internal review uncovered three structural flaws:

IssueImpact
1. Single-sourcing for 71% of procurement spendOver-dependence, no fallback
2. Contracts focused on price, not continuityWeak SLAs on supply assurance
3. No risk heat map or resilience metricsBlind spots in supplier monitoring

Procurement was treated as cost optimization, not business risk management.


Strategic Fix — Multi-Sourcing With Risk-Weighted Procurement

The company redesigned procurement around one mission: ensure continuity before cost.

The new model:

  1. Minimum two approved suppliers per critical material
  2. Quarterly risk scoring (financial, operational, geopolitical)
  3. SLA shift from “price & volume” to “price + volume + continuity”
  4. Supplier performance dashboards integrated with production scheduling
  5. Dual-region sourcing for high exposure items (India + SE Asia)

Instead of buying cheapest — Firm A began buying safest.


Execution — 5 Months

PhaseFocusOutcome
Month 1Risk exposure studyIdentified 9 high-exposure SKUs
Month 2Supplier scouting & qualification14 new suppliers shortlisted
Month 3Trial orders & audit9 approved suppliers onboarded
Month 4Contract restructuringSupply assurance SLAs added
Month 5Supply chain integrationScheduling + procurement synched

Procurement became a risk function, not just a purchasing function.


Results (Measured 12 Months After Change)

KPIBeforeAfterChange
Exposure to single-sourcing71%14%–57pp
Production interruptionsAvg 6.2 days / quarter0.8 days / quarter–87%
Emergency procurement cost₹8.4 crore / year₹0.9 crore / year–89%
On-time delivery89%97%+8pp
Supplier negotiation leverageWeakStrongSigned 3 long-term contracts on better terms

OEMs not only retained Firm A — they increased the vendor score.


Lessons & Takeaways

  • Cost efficiency without resilience is a hidden liability
  • Procurement should be evaluated on risk as much as on rate
  • Vendor diversification is cheaper than emergency procurement
  • In modern industrial supply chains, continuity IS value

The company didn’t succeed by spending less — it succeeded by de-risking more.

*We take our clients' confidentiality seriously. While we 've changed their names, the results are real.

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